The Experience! How to wow your customers and create a passionate workplace

I just finish reading a book how the a call center turn its table round and become a good working environment that provides good customer service. ------- "The Experience! How to wow your customers and create a passionate workplace" by Lior Arussy. The summary of the things that was done is as follows : 1. Technology does not care for customer, people do People come first. Technology can help...

http://nicola-world.livejournal.com/2621.html (Cached) 0 links
Published: 5 months, 2 weeks ago (Fri, 30 Jan 2009 01:55:57 PST); 2408 bytes

nicola_world

grabbing at straws

humpf so last night before i went to bed i looked at my fone and noticed i had missed a call around 7pm i didn't know the number so just a minute ago i looked it up on the net it's the number to a hospital place for prego ladies...and since i'm sure they weren't calling me to tell me i was pregnant i got all giddy and stuff cuz it was prob someone calling me for an interview i wasn't sure what to...

http://mellythesmelly.livejournal.com/197788.html (Cached) 0 links
Published: 2 years ago (Fri, 13 Jul 2007 11:52:44 PDT); 1074 bytes

mellythesmelly

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The Experience! How to wow your customers and create a passionate workplace

grabbing at straws